100% Satisfaction Guaranteed.
SnapLaces come with an unconditional return policy - if you don't love your laces we'll refund your money. We appreciate your patronage and do our best to provide the best possible service in support of our laces.
We understand that on rare occasions SnapLaces may not work as well as you'd hoped. If that happens, please contact us at firstname.lastname@example.org and we'll get you taken care of.
- Please include your Name
Proof of Purchase (order number is ideal)
Where to Send Returns
Although we strive to manufacture at the highest quality standards, occasionally something sneaks past our elite inspection team.
If you find your items arrive defective or damaged please contact us at email@example.com with a brief description of the issue, your order number and please also attach a photograph so we can see what the problem is.
If you received the item as a gift, we'll give you a store credit for the value of your return.